Visible to the community
- Approximate report location
- Approved report details and evidence
- Display name only when you allow it
Privacy Center
Privacy Notice
Yonfòs helps communities document local problems and organize action. That requires some personal, location, and activity information. This notice explains what we collect, why we need it, when it may be shared, how long it is kept, and the choices available to you.
Effective and last updated: September 14, 2026
Privacy at a glance
- We do not sell your personal information.
- We do not use report data for targeted advertising.
- Public map locations are approximate.
- You can request access, correction, export, or deletion.
Kept restricted
- Exact report and check-in coordinates
- Account and moderation records
- Unapproved media and payment records
Information you provide
When you create a profile, we may receive your display name, optional avatar, city, country, neighborhood, language, interests, roles, and ranking-visibility choice. Reports can include a title, description, category, severity, photos or video, status, and location.
If you join an action, Yonfòs may record pledges, RSVPs, check-ins, comments, resolution reviews, points, badges, notifications, and other activity needed to coordinate and verify the work.
Information collected automatically
When you use Yonfòs, our systems may receive technical information such as browser or device type, language, pages requested, dates and times, approximate network location, security events, and diagnostic logs. Device storage may remember language, drafts, consent choices, and other settings.
We use this information to provide the service, prevent abuse, understand failures, and maintain security—not to build advertising profiles.
Location and map privacy
Precise report and check-in coordinates may be kept for authorized review, distance checks, safety, fraud prevention, and legal requirements. Public map pins are rounded or otherwise made approximate to help protect people and private places.
Do not report a private home, vulnerable person, or restricted location unless sharing that location is necessary, lawful, and safe.
Photos, video, comments, and community activity
Uploaded media is held in restricted storage while awaiting moderation. Approved evidence may appear with a public report. Avoid recognizable faces, license plates, private documents, home interiors, and anything you do not have permission to share.
Community activity may be visible according to the feature and your settings. Moderators may review content and activity for safety, accuracy, abuse prevention, and compliance with our Terms.
How we use information
We use information to operate accounts, review and publish reports, coordinate work sessions, send requested updates, verify contributions and resolutions, calculate participation records, provide support, secure the platform, and improve the service.
We do not use report information for targeted advertising, and we do not sell personal information.
Payments and campaigns
When financial support is enabled, a payment provider processes payment details under its own privacy notice. Yonfòs may receive transaction status, amount, currency, campaign, receipt identifiers, and information needed for accounting, fraud prevention, disputes, or refunds. Yonfòs does not need to store your full payment-card number.
The controlled beta may keep payment features unavailable until provider and legal controls are configured.
Retention and security
We keep information only as long as reasonably needed for the purposes described here, including account operation, safety, moderation, backups, payment records, disputes, audits, and legal obligations. Retention can differ by record type and may continue after account deletion when required or justified.
We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so tell us promptly if you believe your account or information is at risk.
Your choices and rights
You can update profile details and ranking visibility through your account. You may also ask for access to, correction of, export of, or deletion of information associated with you. We may verify your identity and explain any information that must be retained or cannot be disclosed.
Depending on where you live, you may have additional rights to object, restrict processing, withdraw consent, or complain to a privacy authority. Using those rights will not result in discriminatory treatment.
Children, international access, and changes
Yonfòs is not directed to children who cannot legally consent to this processing where they live. If you believe a child supplied personal information without required permission, contact us.
Yonfòs and its providers may process information in countries other than yours, subject to applicable safeguards. We may update this notice as the service changes. Material changes will receive reasonable notice, and the current version will remain available here.
Your privacy controls
Choose what people see and ask us to access, correct, export, or delete information linked to your account.
Questions about privacy?
Email us with “Privacy request” in the subject. Never send a password or sensitive document by email.